Refund policy

Return & Exchange Policy

  • We do not accept returns or exchanges for color differences or personal dislikes. Slight variations may occur due to lighting, photography, and screen settings.
  • Returns are accepted only for damaged products.
  • To be eligible for a return, an unboxing video (360° opening video) is mandatory. The video must clearly show the package being opened from start to finish without cuts.
  • Any damage must be reported within 24 hours of receiving the product.
  • The product must be returned within 3 days of delivery, in its original condition, without unfolding and with all original packaging intact.
  • Returns that do not meet the above conditions will not be accepted.